Frequently Asked Questions
SHIPPING
Why do I see different prices for the same product?
You could see different prices for the same product, as it could be listed by many Brands.
Is it necessary to have an account to shop on Grocer4u?
Yes, it's necessary to log into your Grocer4u account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.
You'll have access to a personalised shopping experience including recommendations and quicker check-out.
You'll have access to a personalised shopping experience including recommendations and quicker check-out.
What does 'Out of Stock' mean?
An item is marked as 'Out of stock' when it is not available with any sellers at the moment; you won't be able to buy it now.
PAYMENT
What Payment Methods Are Accepted?
All payment methods availble, including Debit cards, Credit cards, Net Banking and UPI payment.
Is Buying On-Line Safe?
100% safe
Order
I missed the delivery of my order today. What should I do?
The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery.
You can check your SMS for more details on when the courier service will try to deliver again.
Will the delivery be tried again if I'm not able to collect my order the first time?
Couriers make sure that the delivery is re-attempted the next working day if you can't collect your order the first time.
The delivery of my order is delayed. What should I do?
On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders.